Reservations/Cancellation

Reservations

Option #1 - Most of our Adventures can be booked by clicking the "Book Now" button for the trip you want.

Option #2 - For those trips that do not open a calendar Call 1-877-259-4046
or Email us through our Contact Page

Reservations are HIGHLY recommended! Many dates sell out far in advance!
A refundable deposit of 1/3 or 1/2 of the trip total is due to guarantee reservation.


Accepted Credit Cards

Cancellations

Full and Half Day Trips

  • A refundable deposit of 1/3 of trip total is due to guarantee reservation.
  • Balance is due 7 days prior to departure.
  • Changes to trip type, numbers or date are FREE prior to 7 days before departure.
  • Cancellation 7 days prior to departure subject to a $25 fee.
  • Cancellation between 7 days and 48 hours prior to departure are subject to a $10 per person or $25 minimum fee.
  • Cancellations, in part or full, within 48 hours of departure receive NO REFUND.
Please Note: NO REFUNDS for cancellations, in part or full, within 48 hours of departure.

Dolores and multi-day Fisher Towers trips

  • A refundable deposit of 1/3 of trip total is due to guarantee reservation.
  • Balance is due 7 days prior to departure.
  • Changes to trip type, numbers or date are FREE prior to 7 days before departure.
  • Cancellation 7 days prior to departure receive a full refund less a $25 fee.
  • Cancellation between 7 days and 48 hours prior to departure forfeit the deposit amount.
  • Cancellation, in part or full, within 48 hours of departure receive NO REFUND.

International trips and clinics

  • A refundable deposit of 1/2 of trip total is due to guarantee reservation.
  • Balance is due and will be charged 45 days prior to departure.
  • Cancellation 45 days prior to departure receive a full refund less a $50 fee.
  • Cancellation between 45 and 30 days prior to departure will forfeit the deposit amount.
  • Cancellation, in part or full, within 30 days of departure receive NO REFUND.

General

RRA reserves the right to cancel any trip due to weather, insufficient bookings or any other circumstances beyond our control at anytime. RRA will make every effort to reschedule the date. Bookings that are unable to be rescheduled or are cancelled by RRA will receive a full refund.

Weather

Weather is part of the dynamic environment in which we operate. We may experience conditions that you do not consider ideal. If we determine that conditions are suitable for the activity you have booked and you instead wish to cancel/discontinue the trip, we will, whenever practical, end the trip at your request with no refund. If conditions are such that RRA deems it unwise to continue, we reserve the right to alter the itinerary, which may include, but may not be limited to, shortening of route or length of trip. We may also change venue or cancel the remainder of your trip. If, at time of cancellation, the trip is less than 1/2 complete, we will charge 50% of trip fee. If the trip is between 1/2 and completed, a full trip fee is charged.

Alcohol

Full and 1/2 Day Raft Trips: Alcohol or drugs are not to be consumed before or during trips. No refund will be given to those drinking alcohol or using drugs prior to a scheduled trip. Multi-Day Raft Trips: Alcohol or drugs are not to be consumed before or during time on the river. No refund will be given to those drinking alcohol or using drugs prior to river time. Alcohol may be consumed, in camp, on multi-day trips. Climbing/Canyoneering trips. Alcohol or drugs are not to be consumed before or during trips.