Policies
Reservations/Cancellations
- Reservations are HIGHLY recommended! Many dates sell out far in advance!
- A refundable payment is due to guarantee your reservation.
Accepted Credit Cards:
Visa, Mastercard, AMEX and Discover
Full Day & Half Day Trips:
Payments
- A deposit of 50% is due at the time of reservation.
- 7 days prior: 100% of the trip total is due and will be charged to the card on file.
Cancellation
- 8 days or more prior to departure: Full refund!
- 7 days or less to departure: 100% of the trip total is nonrefundable and cannot be rescheduled.
Large Groups (14 or more):
Payments
- A deposit of 50% is due at the time of reservation.
- 14 days prior: 100% of the trip total is due and will be charged to the card on file.
Cancellation
- 15 days or more prior to departure: Full refund.
- 14 days or less to departure: 100% of the trip total is nonrefundable.
Clinics, Courses, and Exams:
Payments
- A deposit of 50% of the total is due at the time of reservation.
- 30 days prior: 100% of the trip total is due and will be charged to the card on file.
Cancellation
- 31 or more days prior to start: Full refund.
- 30 days or less to departure: 100% of the trip total is nonrefundable.
International Trips:
Payments
- A deposit of 50% is due at the time of reservation.
- 120 days prior: 100% of the trip total is due and will be charged to the card on file.
Cancellation
- 120+ days prior to departure: 10% of the trip total is nonrefundable.
- 119 – 60 days prior to departure: 50% of the trip total is nonrefundable.
- 59 days or less to departure: 100% of the trip total is nonrefundable.
Trip Insurance
Insure Your Trip
We highly recommend using a credit card with trip protection or purchasing travel insurance. Popular credit cards with trip coverage include:
- Chase Sapphire Preferred / Reserve
- Capital One Venture X
- Amex Platinum
- BOA Premium Rewards
If your credit card doesn’t cover trip protection, consider these travel insurance providers:
- Allianz
- World Nomads
- Travel Guard
- Tin Leg
Travel insurance can cover your activity, course, clinic, or your entire trip — often at a reasonable cost. Regardless of your trip’s length or size, it’s smart to protect yourself from unforeseen changes.
⚠️ Note: Cancellations or changes for ANY reason are subject to our cancellation policy and will only be refunded as outlined. Please protect your investment by insuring your trip!
Weather Policy
Weather is part of the dynamic environment we operate in. Conditions may not always be ideal.
- If RRA determines conditions are suitable: No refunds if you choose to cancel/discontinue.
- If RRA deems conditions unsafe: We may shorten the route, change the venue, or cancel the remainder of your trip.
Refund Breakdown for RRA-Ended Trips
- Less than halfway complete: 50% of the trip fee is charged.
- Halfway or more complete: Full trip fee is charged.
General Policies
Red River Adventures (RRA) reserves the right to cancel any trip due to weather, insufficient bookings, or other circumstances beyond our control. We will make every effort to reschedule. If a reschedule isn’t possible, bookings canceled by RRA will receive a full refund.
Alcohol
Full and Half Day Raft Trips: Alcohol or drugs are not to be consumed before or during trips. No refund will be given to those drinking alcohol or using drugs prior to a scheduled trip.
Climbing/Canyoneering trips: Alcohol or drugs are not to be consumed before or during trips.