Privacy Policy
Red River Adventures (“RRA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (redriveradventures.com), book trips, or otherwise interact with us.
Information We Collect
We may collect the following types of personal information:
- Contact information: name, email, phone number, address
- Booking details: trip type, group size, participant ages, preferences, special requests
- Payment information: billing details and credit/debit card info (processed securely through our third-party booking/payment providers)
- Technical information: IP address, browser type, device, cookies, and site usage data (via analytics tools)
- Communications: emails, reviews, survey responses, and social media interactions
How We Use Your Information
We use your information to:
- Process reservations and payments
- Provide customer service and trip updates
- Send booking confirmations and important trip information
- Improve our website, services, and customer experience
- Share updates, promotions, and newsletters (if you opt in)
- Comply with legal obligations
Sharing of Information
We do not sell your personal data. We may share information with:
- Service providers: booking platforms, payment processors, email providers, or analytics tools
- Business partners: when offering joint trips or services with trusted partners (with notice)
- Legal requirements: when required by law or to protect our rights and safety
Cookies & Analytics
Our website uses cookies and similar technologies to improve functionality and analyze traffic. We may use tools such as Google Analytics and Meta pixels. You can adjust cookie settings in your browser.
Data Retention & Security
We retain your information only as long as necessary to provide our services or comply with legal obligations. We implement reasonable security measures to protect your data, though no method of transmission or storage is 100% secure.
Your Choices
- You may opt out of marketing emails by clicking “unsubscribe” in our emails.
- You may request access, correction, or deletion of your personal data by contacting us.
- You may disable cookies in your browser settings.
Children’s Privacy
Our trips and services are available to children ages 5 and up. We do not knowingly collect personal information directly from children under 13. Any information about child participants (such as name, age, or medical considerations) must be provided by a parent or legal guardian as part of the booking process.
If you believe we have collected personal information from a child under 13 without parental consent, please contact us, and we will promptly delete it.
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our practices, please contact us:
Red River Adventures
2910 McClelland Street
Salt Lake City, UT 84106
Email: Carl@redriveradventures.com
Phone: 435-259-4046