Reservations/Cancellation
Reservations
Option #1 - Most of our Adventures can be booked by clicking the "Book Now" button for the trip you want.
Option #2 - For those trips that do not open a calendar Call 1-435-259-4046
or Email us through our Contact Page
Reservations are HIGHLY recommended! Many dates sell out far in advance!
A refundable payment is due to guarantee reservation.
Cancellations
Full & Half Day Trips
- 50% deposit due at time of reservation.
- Balance is due and will be charged 7 days prior to departure.
- Cancellation/changes made 7 days prior to departure are FREE!
- Cancellation, partial or in full, within 7 days of departure will not be refunded or rescheduled.
Full & Half day - Large Group (14 or more)
- 50% deposit due at time of reservation.
- Balance is due and will be charged 14 days prior to departure.
- Cancellation/changes made 14 days prior to departure are FREE!
- Cancellation, partial or in full, within 14 days of departure will not be refunded or rescheduled.
Clinics, Courses, and Exams
- 50% deposit due at time of reservation.
- Balance is due and will be charged 30 days prior to departure.
- Cancellation/changes made 30 days prior to departure are FREE!
- Cancellation, partial or in full, within 30 days of departure will not be refunded or rescheduled.
International trips
- A refundable deposit of 10% is required to hold space.
- 120 days - 50% is due and will be charge to the card on file.
- 60 days - 100% is due and will be charged to the card on file.
- Cancellation 60 days prior to departure are FREE. A full refund will be given.
- Cancellation, partial or in full, within 60 days of departure will not be refunded or rescheduled.
Europe
- A non- refundable deposit of 25% is required to hold space.
- 90 days - Balance is due and will be charged to the card on file.
- Cancellation, partial or in full, within 90 days of departure will not be refunded or rescheduled.
Please Note: RRA recommends you insure your trip!
We HIGHLY recommend purchasing trip insurance. Please use Tin Leg or similar to insure your trip, course or clinic if you are not protected by your airline, credit card, or another third party.Purchasing travel insurance no matter the size or length of your trip will protect against loss in the event of an unforeseen, or last-minute, change in circumstances.
Cancellations or changes for ANY reason, including Covid-19, inside our established cut-offs will not be refunded or rescheduled. Please consider protecting yourself by insuring your purchase!
General
RRA reserves the right to cancel any trip due to weather, insufficient bookings or any other circumstances beyond our control at anytime. RRA will make every effort to reschedule the date. Bookings that are unable to be rescheduled or are cancelled by RRA will receive a full refund.
Weather
Weather is part of the dynamic environment in which we operate. We may experience conditions that you do not consider ideal. If we determine that conditions are suitable for the activity you have booked and you instead wish to cancel/discontinue the trip, we will, whenever practical, end the trip at your request with no refund. If conditions are such that RRA deems it unwise to continue, we reserve the right to alter the itinerary, which may include, but may not be limited to, shortening of route or length of trip. We may also change venue or cancel the remainder of your trip. If, at time of cancellation, the trip is less than 1/2 complete, we will charge 50% of trip fee. If the trip is between 1/2 and completed, a full trip fee is charged.Alcohol
Full and 1/2 Day Raft Trips: Alcohol or drugs are not to be consumed before or during trips. No refund will be given to those drinking alcohol or using drugs prior to a scheduled trip. Climbing/Canyoneering trips. Alcohol or drugs are not to be consumed before or during trips.
