Reservations/Cancellation
Reservations
Option #1 - Most of our Adventures can be booked by clicking the "Book Now" button for the trip you want.
Option #2 - For those trips that do not open a calendar Call 1-435-259-4046
or Email us through our Contact Page
Reservations are HIGHLY recommended! Many dates sell out far in advance!
A refundable payment is due to guarantee reservation.
Cancellations
Full & Half Day Trips
- A refundable deposit of 50% is due at time of reservation.
- Balance is due and will be billed to the card on file 7 days prior to departure.
- Cancellation/changes made 7 days prior to departure are FREE!
- Cancellation, partial or in full, within 7 days of departure receive NO REFUND.
Large Group (18 or more) Full and Half day
- A refundable deposit of 50% is due at time of reservation.
- Balance is due and will be billed to the card on file 14 days prior to departure.
- Cancellation/changes made 14 days prior to departure are FREE!
- Cancellation, partial or in full, within 14 days of departure receive NO REFUND.
AMGA, AIARE & Crack Camps
- A refundable deposit of 50% is due at time of reservation.
- Balance is due and will be billed to the card on file 30 days prior to departure.
- Cancellation/changes made 30 days prior to departure are FREE!
- Cancellation, partial or in full, within 30 days of departure receive NO REFUND.
International Trips
- A refundable deposit of 10% is due at time of reservation
- 50% is due 120 days prior to departure and will be billed to the card on file.
- 100% is due 60 days prior and will be billed to the card on file
- Cancellation/changes made 60 days prior to departure are FREE!
- Cancellation, in part or full, within 60 days of departure receive NO REFUND.
Please Note: RRA recommends you insure your trip!
We recommend Tin Leg if you are not protected by your airline, credit card or other third partyWhile we are happy to make changes and allow cancellations within our policy guidelines RRA STRONGLY recommends purchasing travel insurance, no matter the size or length of your trip, to insure against loss in the event of an unforeseen, or last minute, change in circumstances.
They will ensure your Red River trip, clinic, course, or your entire vacation for very reasonable costs.
Cancellations or changes, for any reason including Covid, inside our established cut-offs will not be refunded or rescheduled. Please consider protecting yourself by insuring your trip or course!
General
RRA reserves the right to cancel any trip due to weather, insufficient bookings or any other circumstances beyond our control at anytime. RRA will make every effort to reschedule the date. Bookings that are unable to be rescheduled or are cancelled by RRA will receive a full refund.
Weather
Weather is part of the dynamic environment in which we operate. We may experience conditions that you do not consider ideal. If we determine that conditions are suitable for the activity you have booked and you instead wish to cancel/discontinue the trip, we will, whenever practical, end the trip at your request with no refund.
If conditions are such that RRA deems it unwise to continue, we reserve the right to alter the itinerary, which may include, but may not be limited to, shortening of route or length of trip. We may also change venue or cancel the remainder of your trip.
If, at time of cancellation, the trip is less than 1/2 complete, we will charge 50% of trip fee. If the trip is between 1/2 and completed, a full trip fee is charged.
Alcohol
Full and 1/2 Day Raft Trips: Alcohol or drugs are not to be consumed before or during trips. No refund will be given to those drinking alcohol or using drugs prior to a scheduled trip.
Climbing/Canyoneering trips: Alcohol or drugs are not to be consumed before or during trips.
